Options include integrations with CRM and workforce management tools. Through the Slack app directory, people can also add extra features to Slack. Once you know a colleague is available, just click their name to send a message. Rather than waiting for an email, you can see when team members are online using presence features. People in Slack send and receive messages in real-time or asynchronously. Shared channels for external conversations.You can talk to an entire group at once with Slack or speak to colleagues one-on-one. Slack is a collaboration tool built on messages, message threads, and channels. 1 – What is Slack, and how do you use it? We’ve put together the top 13 “How To” questions facing Slack users today so that you can get started. When integrating both with Slack and with Google Apps, please note that the Google Apps user fields cannot be mapped, so make sure that the usernames coming from the Identity Provider correspond to the Slack usernames before proceeding with the user provisioning.From “How to use Slack” on its own to “How to use Slack with Microsoft Teams,” there’s a lot of questions constantly being asked about Slack.If you are provisioning users with a Single Sign-On system besides integrating with Slack, make sure that the provisioned usernames correspond to the ones created with Slack, otherwise, the same user will be created twice, with two different usernames. When a user is created from the Slack integration, the Docebo username field is populated with the name value of the Slack user information.The bot scope is required in order to be able to send notifications in Slack. Please note that the following Slack scopes are granted permissions: The integration between Slack and Docebo is completed, you can now configure the notifications to be sent to your team as described in the Notifications article of the Knowledge Base. Click on the View Logs link to view any errors that might have occurred during the sync. The date and time of the last sync are always displayed underneath the Sync button. ![]() If you are not intending to provision users via Slack and have selected the manual synchronization, do not press the Sync button. If you are intending to provision users via Slack and send direct notifications to users, press the Sync button in the Synchronization Frequency section to sync the two platforms together for the first time. The page will automatically refresh again. In order to avoid Slack provisioning, set the synchronization frequency to manually.Īfter configuring all of the sections on this page, press Save Changes. If only sending notifications to channels, users do not have to be provisioned via Slack. If the user is already provisioned in Docebo before the Slack integration is configured, a duplicate account will be created after the integration has been set up. Please note that in order to send notifications to individual users, they must be provisioned via Slack before they are provisioned with other methods. Select now how often Slack and your platform will synchronize from the dropdown menu. All of your team members in this Slack team will be imported into your platform as users and associated with the branch you select.Ĭlick on Select in the Destination Branch row and select one of the branches.Īfter selecting the destination branch, press Save Changes. From here, select the Destination Branch, that is which branch of your organization chart will be notified by the platform via Slack. The integration will continue until you are redirected to the Slack configuration page in Docebo. On the next page, select the Slack channel to which you would like to post using the dropdown menu in the Where should Docebo post? section, then press Allow at the bottom of the page. ![]() On the Slack configuration page, click on the Add to Slack button. ![]() To configure Slack in your platform, first, make sure you are logged into your Slack account as an Administrator, then access the Docebo Admin Menu, and press the Manage item in the Slack section. The app is listed in the Third Party Integrations tab. Activating the Slack App in your PlatformĪctivate the Slack app as described in the Managing Apps & Features article of the Knowledge Base. You must enable the Notifications app before integrating with Slack. Like any platform notification, Slack notifications can be scheduled and assigned to specific groups, branches, courses, and learning plans, and can be sent to your team via direct messages (from the Docebo bot in the Slackbot private message) or via public channels. If you are using the Slack messaging app for internal communication, Docebo can integrate with it, so that you can configure the platform notifications to be sent via Slack.
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